HomePsychology and Education: A Multidisciplinary Journalvol. 13 no. 3 (2023)

Performance Level of Selling Personnel: Basis for a Proposed Training Kit for KCC Mall of Gensan’s Sales Department

Clieford Corsit

Discipline: Education

 

Abstract:

This study aimed to find out the performance level of selling personnel as basis in proposing a training kit for KCC Mall of Gensan’s Sales Department. The study used descriptive- survey design. Slovin’s formula was used to identify sample size and it utilized simple random sampling in identifying the representative samples. Weighted Mean, Frequency counts and percentages were the statistical tools used to analyze the data gathered. The study revealed that most of selling personnel were dominated by male with 57%, they were dominantly from 23 to 27 years old with 66% and 65% were with units in college. Selling personnel with age range of 23-32 performed excellently while those whose age was 18-22 and 33 above performed very satisfactorily. Selling personnel with highest educational qualification (college graduate) performed excellently while those who only have units in college and those who were high school graduates only performed very satisfactorily.