Philippine E-Journals

Emotional Competence, Academic Performance and Work Related Variables as Predictors of Student Assistants’ Work Ethics

Mona L. Laya | Ma. Veronica B. Cruzada

 

Abstract:

Attending to the queries of students and visitors in different areas, the Student Assistants (SA) of the University of the Immaculate Conception (UIC) are in the frontline of the institutions’ support services. Thus, the SA’s recognition of their need to balance and improve their work and studies is necessary to bring about positive outcome not only to UIC but to their life as a whole. This study investigated the effects of emotional competence, academic performance, and work related variables to the work ethics of 89 SAs in the three campuses of UIC. Likewise, it determined the difference in the SA’s work ethics and emotional competence when they are grouped according to work-related profile. This study utilized researcher-made questionnaires and qualitative techniques in gathering needed data, which were statistically analyzed using multiple regression and t test. The results revealed that the SAs are emotionally competent and manifest evident work ethics. Overall, their academic performance is high which correlates to their ability to balance work and studies. Emotional competence, area of assignment, and duty shift are the predictors of work ethics, and work ethics and emotional competence of the SAs significantly differ with respect to their area of assignment.