HomeSMCC Higher Education Research Journal (Hotel and Restaurant Management Journal)vol. 2 no. 1 (2021)

Coping Mechanism Among Travel Agencies

Jellian Grace B. Gomez | Jessa Monte De Ramos | Erika Mae C. Semblante | Alvin L. Orcullo

 

Abstract:

Coping is the behavior that occurs after the person has had a chance to analyze the situation, take a reading of their emotions, and move to a closer or more distant position from the challenge. The study’s objective determined the level of Coping Mechanism among travel agencies in Buenavista, Nasipit, Carmen, Agusan del Norte. The descriptive research method was employed in conducting the study. The result shows that the coping mechanism among the travel agencies in Buenavista, Nasipit, and Carmen have significantly no difference from one another. The researchers found that most of the respondents sometimes practice promotions as a coping mechanism; many of the travel agencies always practice and follow the protocols during the covid-19 pandemic, and most of the respondents always utilize all available resources. The overall result showed that the coping mechanism among the travel agencies in Buenavista, Nasipit, and Carmen was always applied. It was recommended that travel agencies maintain health and safety protocols to keep themselves from getting infected with the coronavirus. The key elements are security and greater sensitivity and attention to health-related aspects. Their health and safety are crucial, especially the travel agents who are more exposed to entertaining, walk-in clients and guests.