HomeUniversitasvol. 9 no. 1 (2021)

Assessing Students’ Life Through Exit Interview Towards An Enhanced Student Services Program

Cecilia M. Deakin | Florante E. Delos Santos | Ma. Veronica V. Gaspar



This descriptive study assessed the students’ life experiences in the university as perceived by the graduating college students. The main instruments utilized the Survey Questionnaire and structured interview. The current assessment of the university’s faculty members, student services, academic curriculum and facilities was rated “Very Good”. The findings revealed that the respondents are “Moderately Satisfied” with their student life experiences. Hence, the study recommends the enhancement of the student services program which means that the management should sustain trainings and programs for academic and administrative personnel, conduct management review on academic curriculum and work performances, and enforce policy of reward system for deserving students. Finally, an enhanced student services program is recommended for adoption by the management.