HomeAni: Letran Calamba Research Reportvol. 18 no. 1 (2022)

DoQ (Doctor Queue): A Design and Development of Adaptive Patient Scheduling and Queuing System through Android Application over Cloud Storage

Paul Aerrol T. Azarcon | Justine Anju B. Becarme | Ralph Rudolf R. Magcalas

 

Abstract:

The study aimed to create a method for finding a doctor and setting up an appointment. It was designed to be an easier and more acceptable alternative to the traditional manual method of word-of-mouth referrals, paying a visit, or making a phone call to the hospital. A mobile phone application was utilized to connect to a wide range of users (i.e. doctors and patients). This was based on the premise that more individuals prefer to conduct common tasks online or through a Web-based application. With this app, enrolled users can browse from an easy-to-view list of doctors and book a convenient appointment. The study also aimed to create an efficient queuing system to reduce waiting times in hospital waiting rooms by providing a queue number after each successful booking of an appointment and installing an LED dot matrix display to further help with the queuing process.