Philippine E-Journals

Challenges in Customs Clearance Encountered by PEZA Registered Export Processing Companies

Eloisa D Macalino | Kim Laurence E Natividad | Diana Marie S Piquero

Discipline: business studies

 

Abstract:

In the economic development of any country, the establishment of special economic zones plays a significant role. This includes setting up processing zones and attracting local and foreign investments to manufacture for export markets. This study aimed to assess the challenges encountered by PEZA-registered export processing companies in the process of customs clearance. This study utilized the descriptive method and gathered data using a survey questionnaire. This study used 114 respondents from the total population of 286 accredited PEZA customs brokers within the National Capital Region and Region IV-A, mainly in Laguna, Cavite, Batangas, and Rizal. Based on the result, the majority of respondents were between the ages of 31 and 40, female, employed, and with 6 to 10 years of experience in employment and operations. The result of the study showed that respondents sometimes encountered challenges in the importation and lodging of goods through PEZA VASP, the processing of surety bonds, and the process of releasing or clearing goods. The analysis showed no significant difference in the challenges encountered by respondents when grouped according to profile variables. It is recommended that the Bureau of Customs continue developing customs clearance by conducting an assessment of the existing process, creating strategies, and conducting regular trainings for stakeholders.