Late, Not Lazy: A Qualitative Exploration of Tardiness and Workplace Accountability among Employees in a State University
Amy Y. Refuncion | Jose Marlon J. Refuncion Jr. | Elmer A. Irene
Discipline: social sciences (non-specific)
Abstract:
Habitual tardiness among government employees remains a persistent challenge despite existing
policies such as the Revised Rules on Administrative Cases in the Civil Service (RRACCS). While most
studies focus on sanctions and quantitative trends, little is known about how sanctioned employees perceive
and experience habitual lateness, particularly in Philippine state universities. This study used a descriptive
phenomenological design guided by Giorgi’s method to explore the lived experiences of ten permanent
employees who had been formally sanctioned for tardiness within the past 6–12 months. In-depth interviews
were analyzed into meaning units, psychological insights, and essential themes. Four themes emerged: (1)
balancing family demands and professional obligations; (2) systemic and environmental factors influencing
tardiness; (3) punctuality does not reflect work performance; and (4) emotional impact and personal
reflections on tardiness. Findings revealed that caregiving responsibilities, commuting challenges, and
inconsistent policy enforcement shape tardiness. Employees often felt guilt and frustration, but also showed
motivation for improvement after sanctions. The study concludes that habitual tardiness is not merely
disciplinary but a multifaceted issue requiring human-centered interventions. The proposed TIME CARE
framework—Tardiness Intervention through Management, Empathy, and Consistent Accountability with
Responsive Engagement—offers a holistic approach. This study contributes to policy reform, wellnessdriven
accountability, and strategies that balance empathy, structure, and performance.
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