Determining Staffing Needs for the Office of the Registrar at Visayas State University- Isabel Campus
Simon Peter P. Diano | Fritzie F. Lucero
Discipline: management studies
Abstract:
The Registrar's Office at Visayas State University-Isabel Campus faces significant challenges due
to understaffing, resulting in various work-related issues. This study determines the appropriate staffing
needs to address these challenges and enhance office efficiency and effectiveness. A comprehensive work
sampling study was conducted, collecting 1,225 observations over ten days from five staff members.
Results indicated that staff productivity percentages exceeded the normal range of 70-75%, emphasizing
the need for additional personnel to address excessive workload and mitigate associated risks. Two
techniques—fractional manpower computation and workload analysis—were employed to determine
optimal staffing requirements. Analysis revealed a fractional manpower value of 6.325, indicating that six
staff members are necessary, considering fractional manpower cut-off values. The workload analysis
corroborated this finding, ensuring an average workload of 95.04%, well below the 100% limit. The study
concludes that the Registrar's Office should increase its staff from five to six individuals to achieve optimal
functioning. This adjustment will significantly improve workload distribution and overall efficiency. The
findings provide valuable insights for informed decision-making regarding personnel allocation in similar
administrative settings, offering considerable practical implications for organizational management.
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