Home⇛Psychology and Education: A Multidisciplinary Journal⇛vol. 35 no. 5 (2025)

Challenges and Perception on the Adoption of Point-of-Sale System among Micro and Small Enterprises in Tacurong City

Jhidelf Moreno | Joyce Ann Juanitas | Febie Mae Montales | Elizabeth Bauzon

Discipline: business studies

 

Abstract:

This study generally sought to determine the relationship between challenges experienced and perception of micro and small enterprises in Tacurong City on the adoption of point-of-sale system. A quantitative descriptive research method was utilized, employing a non-experimental design and correlational analysis to establish the relationship between challenges and perception. A total of 39 respondents were selected using non-probability sampling, and adapted questionnaires were utilized to collect data. Statistical tools such as frequency and percentage, mean, independent t-test, one-way ANOVA test, Pearson r, and multiple regression were utilized to analyze the data. Adapted questionnaires were constructed and deployed to provide evidence against the null hypothesis. Results indicated that challenges were rarely experienced, and perception was positive. The size of the business affected both challenge level and perception, while the type of POS used and industry type affected challenge and perception levels, respectively. Challenges had a low negative correlation with perception, indicating that perception decreases as challenges increase. Furthermore, the best domain that influences the perception is operational challenges.



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