From Research Made Easy to TALASIK: A Mixed-Methods Assessment of the UP Diliman Main Library Instruction Program
Chloe Maeve L Domingo | Nicole R Zulueta
Discipline: library and information science
Abstract:
The educational landscape experienced shifts during the pandemic and the new normal from face-to-face towards online and hybrid modes of delivery. Libraries consequently sought to enhance their collections and services in response to the changing needs of library users. In the case of the University of the Philippines (UP) Diliman Main Library’s instruction program, the Research Made Easy @ Your Library (RME) has been revamped to ‘TALASIK’ in the Academic Year 2024-2025 following the directive from the library administration. The program was redesigned based on the feedback from students in recent years. The purpose of this study is to assess perceptions of faculty and students on the enhanced library instruction program (TALASIK) compared to the previous program (RME).
A case study mixed methods research (CS-MMR) design was used to assess the first implementation of TALASIK (AY 2024-2025) in comparison with the last iteration of RME (AY 2023-2024). Quantitative method was used to analyze data from student feedback gathered from the evaluation forms, which contain the same Likert scale questions about the usefulness and organization of RME and TALASIK. Descriptive statistics were used to summarize the data, and an independent samples t-test was utilized to determine whether there were statistically significant differences between the two groups' ratings. Meanwhile, semi-structured interviews were conducted with six instructors who were selected through purposive sampling. Faculty participants should have requested both RME and TALASIK during the period covered and personally attended both programs. Interview transcripts were manually coded, and emerging themes were subsequently identified. Analysis was constrained using pre-existing survey data, which only assessed aspects of the programs in exactly the same manner. The number of respondents relied on faculty responsiveness and whether they met the criteria of having attended both programs to adequately provide their feedback.
Results of the study revealed that students rated TALASIK similarly to RME in terms of usefulness but higher in terms of flow and organization. The instructors shared their insights regarding the library instruction sessions on the following themes: (1) perspectives on student experience, (2) perspectives on program content, (3) perspectives on faculty experience, and (4) perspectives on program limitations. All faculty members noted that the customizability of TALASIK is a major improvement they all appreciated because it allows them to choose tools or databases to be given the spotlight during the demonstration portion.
The findings of this study may be used to further develop the UP Diliman Main Library's instruction program. This contributes to the field by providing valuable insights for other academic libraries that are looking into providing customized library instruction services. While literature argues against the use of one-shot library instruction sessions, various constraints make it difficult to do otherwise. Thus, this study sparks the discussion on how libraries can make the most out of the one-shot session within their institutional context and while ensuring its relevance for the class.
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