Workplace Factors Influencing Job Satisfaction in Universities of Southern Mindanao, Philippines
Januel Patrick C. Balboa | Kristine A. Dinopol | Angelica G. Orapa | Monsour A. Pelmin
Discipline: human resource management
Abstract:
This study investigates workplace factors influencing job satisfaction
among faculty and staff at a private university in Southern Mindanao,
Philippines, and addresses the limited empirical evidence on employee
satisfaction in private higher education institutions in Region XII. Using a
descriptive–correlational research design, data were collected from 66 regular
and probationary employees through a validated structured questionnaire
employing a four-point Likert scale. Five workplace factors were examined: job
security, training and development, remuneration, communication, and work
environment. Descriptive statistics and Pearson’s correlation analysis were
utilized to assess overall job satisfaction and its relationship with the identified
factors. Results indicate that employees were generally satisfied with their jobs
(M = 3.12). All five workplace factors demonstrated very high, positive, and
statistically significant relationships with overall job satisfaction (p < .05).
Among these, communication emerged as the most influential factor, despite
receiving the lowest mean score (M = 3.04), suggesting a critical gap between
its perceived importance and institutional effectiveness. Training and
development opportunities obtained the highest satisfaction rating (M = 3.31),
highlighting the role of professional growth in sustaining employee
engagement. The findings further reveal that both monetary and non-monetary
factors jointly shape job satisfaction, with persistent concerns related to
communication clarity, recognition, and workload distribution. This study
provides empirical evidence on the determinants of job satisfaction in private
higher education institutions and offers practical insights for institutional
leaders in designing targeted human resource policies to enhance employee
well-being, organizational commitment, and sustainable institutional
performance.
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