Teaching Amidst Digital Noise: A Phenomenological Study of Technostress in Philippine Secondary Schools
Kenneth A. Pondang
Discipline: Education
Abstract:
The increasing integration of digital technologies in education has
intensified teachers’ exposure to constant connectivity and expanding digital
work demands. This phenomenological study examined the lived
experiences of 12 secondary school teachers in the Philippines as they
navigated digitally mediated teaching environments. Guided by
Technostress Theory and the Job Demands–Resources (JD–R) model, data
were collected through in-depth semi-structured interviews and analyzed
using thematic analysis. Findings reveal that teachers experience
technostress as a persistent and structurally embedded condition
characterized by techno-invasion, techno-overload, and techno-complexity,
manifested in blurred work–life boundaries, intensified workload, cognitive
strain, reduced instructional focus, and emotional fatigue. The results further
indicate that technostress is not merely an individual response to technology
but is shaped by institutional expectations, organizational practices, and
digital work norms. By foregrounding teachers’ lived experiences, the study
supports and extends Technostress Theory by demonstrating that its core
dimensions operate as interconnected and cumulative conditions within
educational contexts, while also reinforcing the JD–R model’s proposition
that sustained digital demands function as job demands that deplete
teachers’ cognitive and emotional resources. The findings highlight the need
for human-centered digital policies, clearer workload boundaries, and
coherent institutional support systems to promote sustainable teaching
practices in digitally intensive environments.
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