Home⇛ADMINISTRA Official Research Journal of the BSOA Program⇛vol. 1 no. 1 (2025)

Employers’ Feedback On The Competencies And Job Performance Of Bachelor Of Science In Officeadministration Graduates

Karlo John O. Pumihic | Jamaica N. Tumacder | Ronie C. Antonio | Elbert Angelo A. Duran | Bon Jeuz P. Cera | Resty Gumuwang

Discipline: human resource management

 

Abstract:

This study aimed to investigate the employability skills, job performance, and challenges of the graduates of Bachelor of Science in Office Administration of Quirino State University based on the employers’ evaluation. The study particularly aimed to investigate the graduates’ competence based on the employers’ perceptions of the graduates’ employability requirements, their competence in performing their assigned jobs, and the challenges that the graduates encountered. The study utilized a descriptive research design and gathered data from 32 employers of the graduates. The research design enabled the research to assess the graduates’ employability requirements, qualifications, and challenges. To analyze the data, this research equipped frequency counts, means, t-tests, and ANOVA. Results revealed that BSOA graduates were generally rated as Very Skilled, with strong performance in soft skills such as adaptability, communication, and teamwork. However, creativity and technical skills, particularly digital literacy, were identified as areas needing improvement. These findings highlight the importance of continuous curriculum enhancement and stronger collaboration between industry and academia. The study concludes that while the BSOA program largely meets employer expectations, targeted improvements in creativity and information technology skills are necessary to ensure graduates remain competitive in a rapidly evolving business environment.



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