Philippine E-Journals

Cashiers’ and Vendors’ Knowledge, Skills, and Abilities (KSA) in Recognizing Philippine Counterfeit Currency

Pura Imari S. Sancon | Wilfredo D. Dalugdog

Discipline: business studies

 

Abstract:

Money is essential for daily life, but the rise of counterfeit currency persists. This study aimed to determine the knowledge, skills, and abilities of cashiers and vendors in recognizing counterfeit currency. A descriptive cross-sectional research design was used, employing a survey questionnaire distributed randomly to cashiers and vendors. The majority of respondents from Siniloan, Laguna, were vendors, mostly female, aged 35-42 years, and employed as cashiers and vendors in business establishments. Many had reached and graduated from college, holding degrees. It was revealed that cashiers and vendors had not attended any seminars or training in recognizing counterfeit money. However, their knowledge, skills, and abilities in recognizing counterfeit money were often practiced, showing excellent performance in this area at work. Significant differences were found between cashiers and vendors, with cashiers demonstrating superior knowledge and skills due to their frequent handling of cash. This concludes that cashiers and vendors in Siniloan, Laguna, possess a generally high level of knowledge, skills, and abilities in recognizing Philippine counterfeit currency. The researchers recommend implementing targeted training programs focusing on practical, hands-on techniques and the latest counterfeit detection technologies. The study findings highlight a critical need for continuous and practical training for cashiers and vendors to maintain and enhance their counterfeit detection skills.