Principals’ Conflict Resolution Capacity and Change Leadership Competence: Their Implications on Teachers’ Morale and Job Satisfaction
Arturo D. Pangilinan Jr | Ernie Cerado
Discipline: Education
Abstract:
In the face of increasing challenges in the education sector, effective school leadership is crucial
for resolving conflicts, implementing change, and promoting teacher morale and job satisfaction. This
study assessed the conflict resolution capacity and change leadership competence of public elementary
school principals, as perceived by school heads, teachers, and Parent-Teacher Association (PTA) Presidents.
Using a descriptive-correlational research design, data were collected from 26 principals, 324 teachers, and
26 PTA Presidents through total enumeration and stratified random sampling, with proportional allocation
determined via Yamane’s formula. Data were analyzed using mean, standard deviation, and one-way
Analysis of Variance (ANOVA). Results indicated that principals demonstrated high competence in both
conflict resolution and leading change. Significant positive correlations were found between principals’
conflict resolution skills and teacher morale, as well as between teacher morale and job satisfaction.
However, only a moderate correlation was observed between principals’ change leadership competence
and teacher job satisfaction. Furthermore, perceptions of principals, teachers, and PTA Presidents
significantly differed regarding principals’ change leadership abilities. These findings underscore the
importance of strategic and sustained professional development in conflict resolution and leadership for
school administrators. Future research may adopt qualitative approaches to uncover underlying factors
influencing stakeholder perceptions and provide deeper insights into the dynamics of school leadership
and its impact on teacher well-being and school effectiveness.
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