HomeJournal of Interdisciplinary Perspectivesvol. 4 no. 2 (2026)

Addressing Challenges Towards Online Learning Framework

Cereneo S. Santiago Jr.

Discipline: Education

 

Abstract:

This paper investigated the extent of online platform support mechanisms and solutions for managing students' learning capabilities and relationships, and the extent to which well-being moderates students' experiences of these mechanisms and solutions. The study employed a descriptive–correlational research design using an expert-validated and reliability-tested questionnaire. A total of 353 students, selected through proportional stratified random sampling, participated in the study. Data were analyzed using descriptive and inferential statistics. Findings showed that platform support mechanisms were available to a moderate extent but did not meet the benchmark for high or adequate support. Despite this limitation, platform support mechanisms were statistically significant predictors of the effectiveness of platform-based solutions. By contrast, platform solutions were highly rated and demonstrated a significant enhancement in students' digital learning capabilities, engagement, and autonomy. Correlation and regression analyses revealed a moderate but statistically significant positive relationship between platform support mechanisms and platform solution effectiveness, indicating that support is an enabling factor for solution effectiveness. The moderation analyses also showed that student well-being significantly moderates the relationships between the platform's support mechanisms and the online learning experience, as well as between platform solutions and the online learning experience. The more emotionally and mentally well students were, the greater their capacity to employ support mechanisms, use solutions, and maintain engagement in an online learning environment. The findings emphasize that successful online learning should not be based solely on the availability of functioning platforms and organized solutions. However, they should also be supported by the long-term consideration of students' emotional and mental health. The study proposes a Student-Centered Online Learning Framework that integrates platform support, digital literacy development, solution readiness, well-being integration, and institutional sustainability to promote inclusive, resilient, and sustainable online education.



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