Prevalence and Demographic Correlation of Incivility Among Nurses
Cyril Amiel L. Belano | John Carlo C. Lao | Jerusa R. Sarmiento | Joaquin Benicio M. De Jesus | Girlie Mannphy A. Lacambra | Marc Lester F. Quintana
Discipline: nursing (non-specific)
Abstract:
Incivility is an increasingly prevalent issue in the nursing profession,
affecting patient outcomes and healthcare professionals. This study aimed to
identify the frequency, causes, and effects of incivility among nurses working
in selected hospitals in the Philippines. The respondents of this study are staff
nurses and head nurses working in different clinical units at both private and
public institutions. They were selected using purposive sampling. The
researcher employed a descriptive-comparative research design and an
adapted questionnaire validated by five experts, focusing on the Nursing
Incivility Scale, covering nurses, supervisors, physicians, patients/relatives,
and other individuals. The collected data were analyzed using statistical
treatment, which includes Frequency, Percentage Distribution, Mean, and
Standard deviation, Independent T-test, Kruskal-Wallis test, as well as Mann-
Whitney U-test. Findings indicate very low levels of incivility, with no incivility
among supervisors. While no significant associations were found for age, sex,
or educational attainment among nurses, significant differences were observed
by years of service and hospital type.
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