HomeInternational Journal of Multidisciplinary Educational Research and Innovationvol. 3 no. 3 (2025)

Employers’ Perception on Demonstration of Graduates’ Program Outcomes

Eula Marie E. Fulgueras | Felvys J. Corpuz | Adamme Deve Peytre L. Bagood

Discipline: Education

 

Abstract:

Program outcomes in Human Resource Management (HRM) are defined as the specific learning goals and objectives that students are expected to achieve upon completing an HRM program. This study, "Employers’ Perception on Demonstration of Graduates~ Program Outcomes," evaluated the perception of employers regarding the demonstration of program outcomes by TCGC BSBA-HRM graduates, as defined by the Institute of Business and Financial Services (IBFS). It specifically aimed to assess employers’ perceptions of the graduates’ level of demonstration of program outcomes, identify the outcomes least demonstrated by the graduates in business establishments, and determine employer suggested enhancements to improve the quality of instruction in the BSBA-HRM program. Findings revealed that employers strongly agree that graduates demonstrate most BSBA HRM program outcomes effectively, particularly in areas such as collaboration and conflict resolution. However, graduates were perceived to least demonstrate proficiency in innovative thinking and business development. The qualitative phase unveiled several suggestions highlighting the necessity for curriculum enhancements that emphasize instructional quality, labor law education, and behavioral studies. The study concluded that while graduates excelled in key program outcomes such as collaboration and conflict resolution, there is a significant need to focus on developing their skills in innovation, business idea generation, and adaptability to industry trends. The findings suggest that strengthening these areas through targeted curriculum improvements and incorporating practical applications, particularly in labor laws and human behavior, would better prepare graduates to meet the dynamic demands of the workplace.



References:

  1. Abourizk, R., & Rogers, K. (2022). Business management skills: Importance & examples. Study.comhttps://study.com/learn/lesson/business-management-skills-overview-importance-examples.html
  2. Andreu, F. S., Sweet, K. M., & Carter, D. H. (2020). Building leadership skills through high- impact experiences. Journal of Leadership Education, 19(4), 134- 146. https://doi.org/10.12806/V19/14/A3
  3. Ariella, S. (2022, October 26). 11 important management skills. Zippia. https://www.zippia.com/advice/management-skills/
  4. Aultman, J. M. (2020). Utilizing a concurrent nested design for strengthening mixed methods research. Sage. https://methods.sagepub.com/case/utilizing-concurrent-nested-design-strengthening-mixed-methods-research 
  5. Bandara, D. C. (2023, March 1). Understanding human behavior: A crucial aspect in modern human resource management (HRM). Medium. https://medium.com/@dumthcbandara97/understanding-human-behavior-a-crucial-aspect-in-modern-human-resource-management-hrm-bc6081367393
  6. Bhandari, P. (2022). Ethical considerations in research | Types & examples. Scribbr. https://www.scribbr.com/methodology/research- ethics/
  7. Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77- 101. https://doi.org/10.1191/1478088706qp063oa
  8. Belenzo, M. (2023, February 2). The importance of having a degree in human resource management. Medium. https://medium.com/@MacBelenzo12/the-importance-of-educational-background-in-human-resource-management-5e748f47724d
  9. Braymen, M. B. M., Mainga, W., Moxey, R., & Quddus, S. A. (2022). Graduates' employability of business students. Sustainability, 12(3), 72. https://www.mdpi.com/2076-3387/12/3/72
  10. Boudreau, J. W. (2018). Lead the work: Navigating a world beyond employment. Wiley.
    Carlson, C., & Thomas, E. (2018). Aligning HR curriculum with SHRM competencies: A case study of HR program assessment. Advances in Developing Human Resources. https://www.shrm.org/content/dam/en/shrm/topics-tools/news/22-1182_SHRM- HR-Curriculum-Guidelines_COVER-and-INSIDE_R8.pdf
  11. Chen, H. (2018). Practical program evaluation: Theory- driven evaluation and the integrated evaluation perspective. Sage. https://us.sagepub.com/en-us/nam/practical-program-evaluation/book235546
  12. Connerley, M. L., & Pedersen, P. B. (2017). Cultural effectiveness: Developing intercultural competence in human resource management. Thomson/South- Western.
    Commission on Higher Education. (2017, March 28). Guidelines for the implementation of CMO No. 46 s.2012. https://www.pacu.org.ph/wordpress/wp-content/uploads/2017/03/CMO-No.46-s2012.pdf
  13. Dessler, G. (2017). Human resource management. Pearson Education Limited. https://books.google.com.ph/books/about/Human_Resource_Management.html?id=DWyYAQAAACAAJ&redir_esc=y
  14. Fischer, R., & Vianen, A. E. (2017). Cultural intelligence and cultural effectiveness. In The Cambridge handbook of intercultural communication (pp. 350- 365). Cambridge University Press. https://www.sciencedirect.com/science/article/abs/pii/S0260691723000084
  15. Garg, A. (2021). Importance of labor laws to HR. LinkedIn. https://www.linkedin.com/pulse/importance-labour-laws-hr-professionals-aashi- garg/
  16. Gates, E. F., & Schwandt, T. (2021). Evaluating and valuing in social research. ResearchGate. https://www.researchgate.net/publication/353803910_Evaluating_and_valuing_in_Social_Research
  17. Gautam, A. (2023). Labor law in HR management. LinkedIn. https://www.linkedin.com/pulse/labour-law-hr-management-ashish-gautam/
  18. Headlee, C. (2017). We need to talk: How to have conversations that matter. Harper Collins Publishers. https://www.goodreads.com/en/book/show/33385019
  19. Hosking, A. (2015). SHRM HR professional competency model under the spotlight: International waters. Global Masterclass. https://journals.co.za/doi/10.10520/EJC166389
  20. Institute of Business and Financial Services of Tangub City Global College. (2023). Quality of education is our business. http://www.gadtc.edu.ph/ibfs
  21. Kapur, R. (2022). Leadership skills: Essential in guiding others in the right direction. ResearchGate. https://www.researchgate.net/publication/365323492_Leadership_Skills_Essential_in_guiding_others_in_the_Right_Direction
  22. Kwak, M. (2017). The impact of leadership styles on human resource management practices in healthcare organizations. Journal of Healthcare Management, 62(6), 402-417.
  23. Kim, Y. Y., & Park, H. S. (2017). Cultural effectiveness and multicultural team effectiveness: Implications for multicultural team development. Human Resource Development Review, 16(2), 136-157.
  24. Linways Team. (2018). A definitive study on course outcomes & program outcomes. Linways Technologies. https://stories.linways.in/a-definitive-study-on-course-outcomes-program-outcomes-fc55332df510
  25. Lowman, R. L. (2018). The ethical practice of consulting psychology. American Psychological Association. https://www.apa.org/pubs/books/Ethical-Practice-Consulting-Psych-Series-Editors-Forward-Sample.pdf
  26. Northup, G. (2023, February 2). 10 communication skills for your life and career success. Indeed. https://www.indeed.com/career-advice/resumes-cover-letters/communication-skills
  27. Patton, M. Q. (2018). Developmental evaluation: Applying complexity concepts to enhance innovation and use. Guilford Press. https://www.guilford.com/books/Developmental-Evaluation/Michael-Quintin-Patton/9781606238721
  28. Rawwa, M. Y. A. (2018). Developing ethical skills among human resource professionals. Journal of Business Ethics, 152(3), 839-853.
    Taylor, S. (2015). Weighted mean. Corporate Finance Institute. https://corporatefinanceinstitute.com/resources/data-science/weighted-mean/
  29. Treasure, J. (2017). How to be heard: Secrets for powerful speaking and listening. Octopus Publishing Group. https://www.mindtools.com/anynfgl/how-to-be-heard
  30. Ulrich, D., Kryscynski, D., Ulrich, M., & Brockbank, W. (2017). Competencies for HR professionals who deliver outcomes. Employment Relations Today, 44(2), 37-44. https://doi.org/10.1002/ert.21623
  31. Zheng, L. (2020). The ethical sellout: Maintaining your integrity in the age of compromise. Penguin Random House. https://www.penguinrandomhouse.com/books/608972/the-ethical-sellout-by-lily-zheng-and-inge-hansen/